What Is A Notifiable Incident?

Understand notifiable incidents, including psychological risks, under WHS laws.

Louise Thompson
Psychosocial Hazards & Safety
8 min read
What Is A Notifiable Incident?

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Notifiable incidents to Safe Work Australia now include events that pose a serious risk of psychological injury, or the very serious event of a suicide attempt related to the work environment.

It is a step in the right direction that these notifications can be reviewed in order to prevent serious critical incidents from happening again.

Understanding what constitutes a notifiable incident is crucial for maintaining workplace safety and compliance.

A notifiable incident includes serious injuries, illnesses, or dangerous occurrences that must be reported to the appropriate regulatory authorities. These incidents often involve significant harm or potential risk to workers’ health and safety.

Reporting hazards and incidents promptly and accurately is essential. It ensures that necessary measures are taken to prevent recurrence, helps in maintaining a safe working environment, and ensures compliance with legal and regulatory requirements.

What is a notifiable incident?

A notifiable incident is an event that must be reported to regulatory authorities due to its severity and potential impact on health and safety. This includes:

Workplace violence

Violent incidents that exposes a worker or other person to a serious risk to a person’s physical or psychological health and safety.

Suicide attempt

Notification of the suicide or attempted suicide of a worker would be required where there are indicators that suggest a potential link to work or the work environment.

Extended leave

Serious work-related injuries and illnesses that are not already notifiable through the timely notification of a worker’s absence period of 15 or more consecutive calendar days due to psychological or physical injury, illness or harm.

These changes are in alignment with the psychosocial health and safety code of practice, however, it is important to note that any changes will not take effect until they have been rolled out by the WHS regulators.

What are the legal and regulatory requirements?

The primary legislation governing the reporting of notifiable incidents in Australia is the Work Health and Safety (WHS) Act, and reporting notifiable incidents is a legal requirement under this law. The Act applies to all persons conducting a business or undertaking (PCBUs), which broadly includes employers, self-employed persons, and others with management or control of a workplace.

Under the WHS Act, PCBUs must notify their relevant state or territory WHS regulator immediately upon becoming aware of a notifiable incident — this includes workplace deaths, serious injuries or illnesses, and dangerous incidents. A written notification must also follow, typically within 48 hours.

The incident site must be preserved until an inspector arrives or provides further direction. Records of notifications must be retained for a minimum of five years.

Failure to report can result in substantial fines and legal consequences, with penalties applying to both individuals and organisations.

What are the benefits of reporting notificable incidents?

Timely reporting ensures that immediate measures are taken to address hazards, protecting employees from further harm. It also triggers the preservation of the incident site, which is critical to understanding exactly what occurred and preventing recurrence.

Proper reporting and investigation help identify the root causes of incidents, leading to improved safety practices and compliance with regulations. This ultimately fosters a safer work environment for everyone.

A culture of transparent reporting builds trust between employers and workers and demonstrates a genuine commitment to safety. It also supports continuous improvement in workplace health and safety systems.

Reporting contributes to broader industry and national safety data, helping regulators identify trends and develop more effective guidance and standards over time.

Responsibilities of employers and employees

Employers

Must report notifiable incidents to the relevant regulatory authority immediately after becoming aware of them. They are also required to preserve the incident site until an inspector arrives or directs otherwise.

Employees

Should promptly report any incident they witness to their employer or supervisor, ensuring that the employer can fulfill their reporting obligations.

Jurisdiction-specific regulations

Different states and territories may have additional or specific requirements. For instance:

  • New South Wales (NSW): Requires reporting to SafeWork NSW.
  • Victoria: Incidents must be reported to WorkSafe Victoria.
  • Australia-Wide: Each state and territory operates under its WHS laws but follows the general framework provided by the national WHS Act.

These regulations ensure a consistent approach to incident reporting across various jurisdictions, contributing to the overall safety and health standards in Australian workplaces.

For current requirements in your jurisdiction, contact:

  • NSW: SafeWork NSW — 13 10 50
  • VIC: WorkSafe Victoria — 13 23 60
  • QLD: Workplace Health and Safety Queensland — 1300 362 128
  • WA: WorkSafe WA — 1800 678 198
  • Commonwealth/Federal: Comcare — 1300 366 979

What are the reporting procedures for notifiable incidents?

Immediate actions to take following an incident

  1. Ensure the safety of all individuals involved by providing first aid or emergency medical assistance.
  2. Secure the incident area to prevent further harm or interference with the scene.

Step-by-step guide on how to report an incident

1. Notification

Inform the designated health and safety officer or supervisor immediately.

2. Document Details

Collect all pertinent information, including the nature of the incident, the individuals involved, and any immediate measures taken.

3. Contact Authorities

Report the incident to the appropriate regulatory body, such as SafeWork NSW or WorkSafe Victoria, as required by local regulations.

4. Submit Reports

Complete and submit any required documentation, such as incident forms or online reports, as specified by the regulatory authority.

5. Follow-Up

Cooperate with any investigations and provide additional information if requested by authorities.

Consequences of failing to report

Legal and Financial Penalties Failure to report notifiable incidents can result in substantial fines and legal action against the employer.

Regulatory bodies like SafeWork NSW and WorkSafe Victoria have the authority to impose penalties, which can escalate with the severity and nature of the violation. In 2019, a construction company was fined $90,000 for failing to report a worker’s serious injury caused by faulty equipment.

This lack of reporting delayed the investigation and corrective actions, putting other workers at risk.

Impact on Workplace Safety Culture

Neglecting to report incidents undermines the safety culture within an organization. It can lead to a lack of trust among employees, decreased morale, and an environment where safety is not prioritized, increasing the likelihood of future incidents.

Sources:

  • SafeWork NSW
  • Safe Work Australia
  • Victorian Government

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